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Partnerships

MinRes backs Lifeline WA to train 300 crisis supporters

Mineral Resources Limited (MinRes) is proud to renew its partnership with Lifeline WA for a further three years and support the training of 300 new volunteer Digital Crisis Supporters.

Published on 27 October 2026

two women in front of lifeline sign
two women in front of lifeline sign

The $600,000 commitment will help Lifeline WA continue responding to strong demand for support via text and online chat, with thousands seeking help through the organisation's digital crisis support services each year.

Young people are increasingly turning to their screens when they need support, with 2025-26 figures from Lifeline WA revealing 55% of people seeking support through their text and online chat services are aged under 25.

The figures also indicate almost one in five digital help seekers is aged under 15, highlighting just how early young Western Australians are reaching out and the channels they are choosing to use.

Lifeline WA CEO Sarah Fordham said the challenge was to ensure that when someone made the decision to seek help digitally, a trained person was there to respond.

"Behind every text or online chat is a person who has made the decision to reach out for support and trust someone with what they are going through," Fordham said.

"Our Digital Crisis Supporters are trained to listen with care, without judgement, and to support people through some incredibly difficult moments.

lifeline digital crisis supporter

"MinRes' investment means we can train another 300 people to have those conversations and significantly strengthen the team available to respond."

MinRes Head of Mental Health April Jones said the company's renewed partnership with Lifeline WA reflected its belief that no Western Australian should be without someone to turn to in a moment of crisis.

"At MinRes, we believe mental health is just as important as physical health and access to the right support at the right time can be life changing,” Jones said.

"As demand for mental health support grows, we're proud to help fund the training that means Lifeline WA can connect more Western Australians with a real person when they need one most.

"We have invested in our own in-house mental health service, Mind Matters, and also encourage anyone who needs support in a moment of crisis to consider reaching out to Lifeline WA."

Lifeline WA is encouraging Western Australians interested in becoming a Digital Crisis Supporter to consider volunteering.

Learn more about MinRes' partnership with Lifeline WA and about volunteering at Lifeline WA.

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